Fractional COO | Organizational Consultant

Here's howI can work with you.

All good work starts the same way: I pause, I diagnose, and I make sure I'm solving the right problem before I build anything.

Something isn’t working as well as it should, but you’re not sure what needs to change.

The same issues keep coming back and everyone has a different theory about why. From the inside, it’s hard to separate symptoms from cause. And in my experience, people will tell an outsider what they won’t say to their CEO. I interview the people closest to the problem, map what’s actually happening, and give your leadership team a shared diagnosis and a clear place to start. The scope can be the whole organization, one team, or one practice.

Length: 1 week minimum

Senior partnership to help you lead and execute without a full-time hire.

You’re growing, but every decision, escalation, and loose end still comes back to you. Or no one senior is turning priorities into execution. I join your leadership team as a strategic partner and operator. I set priorities with you, build the operating rhythm, lead the initiatives that can’t wait, and develop your team to own the work, so you can lead the company instead of holding it together. This is the alternative to hiring a full-time operations or HR executive partner before you’re ready.

Turn your strategy into a weekly rhythm your team owns.

The problem often appears after the offsite or QBRs: lack of clear owners, an inconsistent rhythm for checking progress, and everything turning into a priority. This is where I come in. I facilitate the planning process with your leadership team, then build the systems and cadence that keep the plan alive week after week, until your team runs it without me.

“She has a remarkable breadth of knowledge, an impressive depth of experience, and a level of wisdom and judgment that is hard to find. Bailey demonstrated particular skill in organizational strategy, design, and change management. She has remained a trusted advisor.”

Benjamin Joffe-Walt · COO, Change.org

Reset a stuck leadership team, or level up your managers.

Your leadership team is capable, but meetings avoid the real issues, or trust has quietly worn down. Or your managers were promoted for doing great work, not for leading people, and now it is starting to show. I facilitate the conversations your team hasn’t been able to have, and build the skills underneath: prioritization, feedback, managing upwards, resource planning, and goal-setting. The material is drawn from best practices in the field and what’s taught in graduate-level programs and adapted to your organization.

“Our team was carrying longstanding and unresolved tensions, along with entrenched patterns of behaviour and unproductive team dynamics that had become increasingly difficult to address from within. Bailey brought a rare combination of strategic insight, emotional intelligence, and skilled facilitation that helped us examine issues that had felt stuck for months. What impressed me most was her ability to operate simultaneously at the individual, team, and organizational levels. Whether coaching, facilitating, or helping us understand the systems underlying our challenges, she brought the same care, rigor, and presence. I would recommend her without hesitation to any leader facing significant organizational or challenging team dynamics.”

Janet Webber · Senior Director, Dialogue and Engagement Unit, Simon Fraser University

Close the gap between what you say and what you actually do.

Culture is not a values poster. It’s the unwritten rules: who gets heard, what gets rewarded, what people quietly work around. When the company changes, whether through growth, a new leader, or a restructure, the habits that got you here start getting in the way. I work alongside your leadership team as we name the critical few behaviours your next stage requires, agree on what to model and what to stop, then change how meetings, decisions, and systems work so the shift lasts.

“Bailey takes the time to genuinely understand a business before bringing solutions, and she brings a range of them. Working with us over several years, she helped our decentralized organization develop a long-term culture strategy, including facilitating a multi-day design workshop with HR leaders across the company. She was able to draw out both the challenges and the strengths to help us define a shared vision. The output was excellent and the process was well received across the organization. Bailey is open, honest, and deeply competent. A true partner.”

Logan King · Director, Corporate People Resources, Black & McDonald

Planning, leadership and culture work can also be part of a Fractional COO engagement. Standalone projects sometimes grow into longer support.

Bigger scope? I bring in trusted partners for added capacity or expertise, with me as your single point of contact.

Not sure yet?

Not sure which of these fits?

Most people aren't sure when they first reach out, and that's fine. Engagements usually start with one honest conversation.